Safe Rides

Below are frequently asked questions about our SAFE RIDES to help you understand how to book, schedule and/or troubleshoot secure transportation with Comfort Zone SAFE RIDES. Can I schedule a ride in advance? Yes, however, changes can be made with minimal issues if you are more than 3 days out from the scheduled SAFE RIDE. How far in advance can I book my SAFE RIDE? The more notice we have, the better! We recommend booking 30 days out while the maximum is typically 6-8 weeks in advance. For advanced bookings, we request that the client call back closer to the ride date to confirm the details of your SAFE RIDE. Can I cancel an upcoming ride? Yes, but a 24-hour notice is required for a full refund, otherwise the deposit is non-refundable. Is a deposit or payment in full required when booking? Yes, a deposit or payment in full will be required, based on the circumstances, but call Comfort Zone Security to discuss. How do I pay? We accept credit cards, Venmo, Paypal, or Cash and will discuss your options when finalizing your ride.  Upfront fee of $75.00 is required to book and the remaining fees will be paid at pick-up. Will I get a receipt? If you pay online with PayPal, you’ll get a receipt emailed to you from PayPal.