Safe Rides
SAFE RIDES is an amazing service – we provide transportation service with protection and a safe ride to locations across St. Louis, Missouri and surrounding cities. Our safe rides are affordable. The driver(s) are prior military or retired law enforcement who are polite, professional and friendly.
Below are frequently asked questions about our SAFE RIDES to help you understand how to book, schedule and/or troubleshoot secure transportation with Comfort Zone SAFE RIDES.
Can I schedule a ride in advance?
Yes, however, changes can be made with minimal issues if you are more than 3 days out from the scheduled SAFE RIDE.
How far in advance can I book my SAFE RIDE?
The more notice we have, the better! We recommend booking 30 days out while the maximum is typically 6-8 weeks in advance. For advanced bookings, we request that the client call back closer to the ride date to confirm the details of your SAFE RIDE.
Can I cancel an upcoming ride?
Yes, but a 24-hour notice is required for a full refund, otherwise the deposit is non-refundable.
Is a deposit or payment in full required when booking?
Yes, a deposit or payment in full will be required, based on the circumstances, but call Comfort Zone Security to discuss.
How do I pay?
We accept credit cards, Venmo, Paypal, or Cash and will discuss your options when finalizing your ride. Upfront fee of $75.00 is required to book and the remaining fees will be paid at pick-up.
Will I get a receipt?
If you pay online with PayPal, you’ll get a receipt emailed to you from PayPal.
If you have additional questions, we encourage you to reach out to our security team directly at (636) 887-1131.
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